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Last updated: April 2026

Privacy Policy | NovaSpin Data Protection

This Privacy Policy explains how NovaSpin (operated by Mixxxed Bag LLC) collects, uses, protects, and discloses your information when you use our platform at www.novaspin.com. We are committed to complying with all applicable global data privacy laws, including the California Consumer Privacy Act (CCPA) and the Virginia Consumer Data Protection Act (VCDPA).

1. Information We Collect

To provide our services and ensure a secure gaming environment, we collect the following types of information:

  • Personal Details: Your first and last name, email address, residential address, phone number, and date of birth.
  • Account Information: Username, password, and profile images.
  • Financial Information: Banking details and payment information when you make purchases or request prize redemptions.
  • Verification Data: Government-issued identifiers (like a driver's license or passport) and biometric data (via secure third-party facial recognition) strictly for identity verification and anti-fraud purposes.
  • Technical & Usage Data: Your IP address, geolocation, device type, browser type, and details about your activity on our Platform (such as games played and pages visited).

2. How We Collect Your Information

We gather information through several methods:

  • Directly from You: When you register, update your profile, make a purchase, request a redemption, or contact Customer Support.
  • Automatically: Through the use of cookies, web beacons, pixels, and similar tracking technologies to improve your experience and track platform usage.
  • From Third Parties: From trusted service providers used for identity verification, payment processing, or fraud prevention.

3. How We Use Your Information

We use your data only for necessary and lawful purposes, including:

  • Account Management: To set up, verify, and maintain your Customer Account.
  • Transactions: To securely process your Gold Coin purchases and Sweeps Coin prize redemptions.
  • Legal Compliance: To comply with anti-money laundering (AML) laws, taxation requirements, and state sweepstakes regulations.
  • Service Improvement: To analyze usage trends, enhance our Platform, and provide tailored customer support.
  • Communication & Marketing: To send you important account updates, legal notices, and (if you have opted in) promotional offers.

4. Protecting Your Information

We employ strict physical, electronic, and operational security measures to protect your personal information against unauthorized access, loss, or misuse. However, please understand that no data transmission over the internet can be guaranteed as 100% secure. You transmit information at your own risk.

5. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We only share your data under the following circumstances:

  • Service Providers: With trusted partners who help us operate the Platform (e.g., payment processors, identity verification services like facial recognition, and IT hosting).
  • Legal Obligations: If required by law, regulatory bodies, courts, or law enforcement agencies.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that business transition.
  • Publicity: If you win a significant prize, we may use your first name and last initial for promotional purposes (e.g., "Jane A. won SC 25,000").

6. Your Privacy Rights

As a player, you have significant control over your data:

  • Opt-Out: You can unsubscribe from marketing communications at any time by updating your account preferences or clicking the "unsubscribe" link in our emails.
  • Cookie Control: You can adjust your browser settings to block certain cookies, though this may affect Platform functionality.
  • Access & Deletion: You have the right to request access to the personal information we hold about you, ask for corrections, or request its deletion (subject to our legal retention requirements).
  • Please contact our Customer Support team to exercise any of these rights. You will not face discrimination for exercising your privacy rights.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law (such as for tax or anti-fraud purposes). Once the data is no longer needed, it is permanently deleted or de-identified.

8. Protection of Minors

Our Platform is strictly for adults. We do not knowingly collect information from anyone under the age of 18. If we discover that a minor has provided us with personal information, we will immediately delete it and close the account.

Contact Us: If you have any questions regarding this Privacy Policy or how your data is handled, please reach out to our Customer Support team via the Platform.